Privacy Policy

Our Identity and Scope of This Policy

Prestige Dental operates the website located at prestigedentalpasadena.com opens in a new tab. This Privacy Policy explains how we collect, use, and protect your personal information when you browse our website, fill out our contact forms, or use our online tools.

Our business details are as follows:

• Business Name: Prestige Dental
• Mailing Address: 1060 E Green St #203, Pasadena, CA 91106 opens in a new tab
• Contact Email: info@prestigedentalpasadena.com

This policy applies specifically to information collected through our website. We may update this policy over time to reflect updates in our technology or legal requirements. When we make updates, we will change the effective date at the top of this page.

Categories of Personal Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you. Depending on how you interact with our website, we may collect the following categories of personal information:

• Identifiers: Your name, email address, phone number, and online identifiers like your IP address.
• Commercial Information: Records of dental services you inquire about or request through our forms.
• Internet or Other Electronic Network Activity: Your browsing history on our website, device information, browser type, and information about how you interact with our web pages and advertisements.

We do not knowingly collect personal information from anyone under the age of 16.

Sources of Personal Information

We collect personal information from two primary sources:

1. Directly From You: You provide information to us when you fill out a contact form, request an appointment, or communicate with our office through the website.
2. Automatically From Your Device: Our website automatically collects network activity data, cookies, and device identifiers as you browse our pages.

Purposes for Collecting and Using Personal Information

We use the personal information we collect for the following specific business purposes:

• Operating our website and displaying its content properly.
• Responding to your questions, contact submissions, and inquiries.
• Coordinating and scheduling your dental appointments.
• Providing relevant marketing, updates, and advertisements.
• Detecting, preventing, and protecting against security incidents, fraud, or malicious activity.
• Analyzing website traffic to understand how visitors use our pages.
• Complying with our legal and regulatory obligations.

Categories of Third Parties We Disclose Information To

We share personal information with trusted service providers and partners to help operate our practice and maintain our website. The table below details what information we disclosed over the past 12 months, who received it, and why.

Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you specific rights regarding your data:

• Right to Know: You can request that we disclose the categories and specific pieces of personal information we have collected about you, the sources we collected it from, our business purposes for collecting it, and the types of third parties we shared it with.
• Right to Delete: You can request that we delete the personal information we have collected from you, subject to certain legal exceptions (such as maintaining your records for medical compliance).
• Right to Correct: You can request that we correct inaccurate personal information that we maintain about you.
• Right to Opt Out of Selling or Sharing: You have the right to direct us not to share your personal information for targeted, cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: You can limit the use of sensitive data if a business uses it for purposes outside of basic operational necessities. We do not currently collect sensitive personal information through our public website.
• Right to Non-Discrimination: We will not discriminate, retaliate, or charge you different prices if you choose to exercise your privacy rights.

To exercise your right to know, delete, or correct, please contact us at info@prestigedentalpasadena.com or call our office at (626) 577-2017. We will verify your identity before processing your request by asking you to confirm data points we already have on file.

Your Privacy Choices and Global Privacy Control

We support your right to control your data. We honor the Global Privacy Control (GPC) signal. If your browser or device sends a technically detectable GPC opt-out preference signal, we treat it as a valid request to opt out of the sharing of your information for advertising purposes on that browser. You can also manage your preferences or opt out by contacting us directly at info@prestigedentalpasadena.com.

Cookies and Tracking Technologies

Our website utilizes cookies and tracking pixels to keep our platform secure, analyze traffic, and support online scheduling. Because these tools belong to third-party vendors, we do not control how those companies use your data once it is gathered. We recommend checking the privacy policies of Google, Meta, and Calendly directly for more details.

The cookies currently used on our website fall into the following categories:

Category 1: Strictly Necessary

These cookies are mandatory for the website to run safely and properly.

• Google reCAPTCHA: Uses the _GRECAPTCHA cookie to identify human users and block spam on our forms. It remains on your device for 6 months.
• Session and Security Management: Standard platform cookies that protect against web vulnerabilities and manage active web requests. These are session-based and expire when you close your browser.

Category 2: Analytics and Performance

These cookies help us count visits and see how traffic moves across our site.

• Google Analytics: Uses the _ga cookie to identify unique web visitors (lasts 2 years), the _gid cookie to follow page-level movement (lasts 24 hours), and the _gat cookie to control data transfer rates on busy networks (lasts 1 minute).

Category 3: Functional

These cookies enable integrated tools that improve your experience.

• Calendly: Utilizes multiple first-party and third-party cookies to run the appointment booking widget, save your time zone, and keep your place as you look through the calendar. Storage times vary from your active session up to 21 days.

Category 4: Advertising and Tracking

These tools help us show you relevant marketing materials after you leave our website.

• Meta Pixel (Facebook): Uses the _fbp cookie to follow website visits for advertising delivery and real-time ad bidding (lasts 3 months), and the fr cookie to show, measure, and improve ad relevance on Meta platforms (lasts 3 months).

Data Retention

We store your personal information only as long as necessary to fulfill the operational purposes outlined in this policy. Cookie retention times are detailed in the sections above. For data submitted through our contact forms or scheduling tools, we keep the records for the duration required to handle your inquiry, manage our business records, and satisfy California legal compliance standards.

Security

We use industry-standard physical, technical, and administrative security protocols to safeguard your personal information against loss, theft, alteration, or unauthorized access. Please note that no data transmission over the internet can be guaranteed as completely secure, and you provide your information to us at your own risk.

Contact Information

If you have any questions or wish to exercise your legal rights regarding this Privacy Policy, please reach out to us:

Prestige Dental

Email: info@prestigedentalpasadena.com

Phone: (626) 577-2017