Dr. B is not only one of the BEST dentists I've ever had the pleasure of doing business with in my entire life... He is an amazing, compassionate and caring human being. And that says a lot, since I have had extensive dental work done over the years. Let me tell you the story of how he saved my life.
After having a horrible experience at UCLA dental, and crappy attempt at a replacement retainer at a less qualified dentist down the street, I was told to check out Dr. B's work through UCLA's alumni program for his wonderful prices and high quality work.
I am a PR strategist. Talking to people is a large part of my job, and it becomes hard to do when you lose your partial/retainer that keeps you from lisping and missing teef in your mouth (embarrassing, but I own it). After telling him the story of my lost retainer/partial, my previous horrible experiences at another dentist down the street, and my pressing deadline since I was set to travel on business in less than a week (and having a UCLA Bruin alum bonding moment), Dr. B offered me a wonderful price on a new retainer ($225 dollars vs. $600 at a previous dentist and $775 at another, AMAZING), AND offered to have it done in two days if I could get down there that day. I threw everything I was doing out the window and headed to his offices immediately. I was greeted by a warm and welcoming office staff who knew who I was before I got there, a clean, beautiful environment and a warm and welcoming Dr. B was ready to get down to business. We knocked out the mold in record time, discussed fit, size and what I was looking for and how quickly he could get it done (2 DAYS. A WORLD RECORD). After soothing my fears of getting another cheaply made, overpriced retainer, he assured me that he would have it ready before my flight.
Not only did he deliver on all of his promises.... this is literally, by far, he has created fitting, highest quality retainer/partial I have ever had in my life... And I have had 4 up to this point. It already fit great on the first try, but Dr. B then took a good 15 to 30 minutes of his off time (he saw me after he was off out of the kindness of his heart) to adjust the bite of the retainer, making it fit ABSOLUTELY PERFECT. I literally almost cried putting it in... I had never had such efficient, caring and flawless dental work done in all my life. It was so nice to be able to smile after being without my retainer for so long. After a long hug, he made it very clear that I was welcomed back at anytime, and if anything ever happened to the new retainer while traveling, to simply call him and he would have another one made and sent to me instantly. My. Mind. Is. Blown. Customer for LIFE.
I am still on the east coast for business, but please believe it. If and when I get back to Los Angeles, Dr. B will be the ONLY dentist I see from this point on. Ever. Thank you so much for your understanding, your wonderful prices, your amazing dental work and general humanity. I will sing your praises for the rest of my life. Thank you Dr. B. Seriously. From the bottom of my heart.